My printer arrived with a broken y-axis belt. I emailed customer support 2 days ago but have not heard back. How can I get this fixed?
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SerialHobbyist
@SerialHobbyist
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Broken belt
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RE: Creality CR-6 SE stuck in auto-leveling
Mine had this (or at least a similar) problem and it turns out to be a broken y-axis belt. The head would move up-down and left-right but not in-out so the leveling got stuck.
I'm still waiting on customer support as to what to do about it.