My printer arrived with a broken y-axis belt. I emailed customer support 2 days ago but have not heard back. How can I get this fixed?
Best posts made by SerialHobbyist
This user hasn't posted anything yet.
Latest posts made by SerialHobbyist
RE: Creality CR-6 SE stuck in auto-leveling
Mine had this (or at least a similar) problem and it turns out to be a broken y-axis belt. The head would move up-down and left-right but not in-out so the leveling got stuck.
I'm still waiting on customer support as to what to do about it.