Navigation

    CREALITY

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    1. Home
    2. tpiscaglia
    T
    • Profile
    • Following
    • Followers
    • Topics
    • Posts
    • Best
    • Groups

    tpiscaglia

    @tpiscaglia

    2
    Reputation
    3
    Posts
    1
    Profile views
    0
    Followers
    0
    Following
    Joined Last Online

    tpiscaglia Follow

    Best posts made by tpiscaglia

    • RE: CR-6 Power Switch Failures

      I also have this issue. I have tried to reach out to support multiple times via call, email and online form. Have yet to receive a reply. Rather disappointed.

      posted in CR-6 SE /CR-6 MAX 3D Printer
      T
      tpiscaglia
    • RE: CR-6 Power Switch Failures

      Emailed the Kickstartersupport email just like they said with pictures and haven't had any response. That has been 4 days ago now. What does it take to get professional support for a product I paid for? Even just a response that said we'll look into your issue or we've created a ticket would be acceptable. Then at least I'd know someone was looking at it and it just didn't slip through the cracks.

      posted in CR-6 SE /CR-6 MAX 3D Printer
      T
      tpiscaglia

    Latest posts made by tpiscaglia

    • RE: CR-6 Power Switch Failures

      Just wanted to update this chain. A month has passed and still no actual fix. I've been in contact with someone via email and they said they would send it to an engineer but that was over 2 weeks ago and no update. I've tried replying a few times and they still haven't gotten back to me.

      Ridiculous that I paid for this product and have had it over a month and a half and not been able to use it. About to just demand a refund.

      posted in CR-6 SE /CR-6 MAX 3D Printer
      T
      tpiscaglia
    • RE: CR-6 Power Switch Failures

      Emailed the Kickstartersupport email just like they said with pictures and haven't had any response. That has been 4 days ago now. What does it take to get professional support for a product I paid for? Even just a response that said we'll look into your issue or we've created a ticket would be acceptable. Then at least I'd know someone was looking at it and it just didn't slip through the cracks.

      posted in CR-6 SE /CR-6 MAX 3D Printer
      T
      tpiscaglia
    • RE: CR-6 Power Switch Failures

      I also have this issue. I have tried to reach out to support multiple times via call, email and online form. Have yet to receive a reply. Rather disappointed.

      posted in CR-6 SE /CR-6 MAX 3D Printer
      T
      tpiscaglia