I’ve verified that all my laptop usb ports are working. The falcon design software doesn’t recognize the engraver. The cable has been verified good. I tried using a flash drive to reinstall the firmware. The engraver wont go into “update” mode. I’m really hoping that my Falcon hasn’t been bricked.
What happens when you plug it in (which OS?) like does something show in the device manager if it’s Windows for example?
My OS is windows 11. Nothing happens when I plug the falcon in. Its like the port on the machine is dead.
In this case write the support: support@crealityfalcon.com