I have the K2 plus with One CFS. I have had it about 2 months. I previously had an Ender 3 S1 plus and I am using up some of the Ender PLA which I still have left. I have used several reels including all of those in the machine and all work. I have Ender PLA in all 4 slots. Black in 1A and 1B. I have Blue in 1C and Red in 1D. I have automatic change on but it still wanted me to refill 1A when it ran out. It said “no compatible filament found” The automatic refill is active, It has the latest Firmware. All slots it shows as Ender PLA and all slots do work independently. I took the reel out of slot 2 and manually fed it into slot 1. So now it is continuing a 9 hour print and has about 6 hours still to do so obviously I don’t want to abort it.
Any ideas I could try to fix it please. I have a few part reels and I could easily make things which wouldn’t care about a mix of colours.