Hey!
I just received a Halot Mage 8k printer. After a successful test print, I updated the firmware as instructed on the Creality Cloud website under firmware downloads.
After the flash is successfully installed, and the printer is shut off and back on, the touchscreen LCD backlight turns on, but does not display anything, not even the Creality logo on bootup.
I have already done all of the following. I am able to tell the firmware is flashing despite the blank screen based on USB drive LED flashing, and the loud beep after the flash is complete.
- Reflash the firmware again.
- Rollback to previous version.
- Multiple different flash drives.
- Reseat the LCD screen ribbon cable.
Additionally, I was able to navigate the menus and successfully complete a print even with the screen blank. Clearly the printer is still functioning, but somehow the firmware for the touchscreen has messed up in some way.
What can I do to restore functionality?