Connecting the Scan Bridge and Sermoon S1 to an iPhone 14 Pro Max

Just purchased the new Sermoon S1 scanner and Scan Bridge. I have been trying to connect using my iPhone 14 Pro Max, but it does not work. I have tried everything that is published in terms of troubleshooting.

Anyone else have this issue? Or connecting to an iPhone in general?

Ideally, I want to scan the interior of a car and not have to bring a laptop to get in the way along with the short, but rigid cabling.

Thanks.

Hi i have the same problem with iphone 12 pro max some help would be apprecieated. running latest firmwire on S1 and bridge

I just opened a ticket. I also tried the Sermoon with a brand new Android phone and it does not work. I updated the software and the firmware accordingly.

Question, if yours is a Sermoon Scanner, did you have protective peel-off plastic on the scanner lenses? Mine did not and I am suspecting it was a return, unless they do not do that anymore. Thanks for the help.