I just got a brand new CR-10 SE and after the first print (which failed) I keep getting errors key:3000 and key:2401.
The first self-check and calibration test before the first print worked out well. Then, in the second print, when the calibration test was performed I got error key:3000 followed by error key:2401. The Auto Leveling Probe keeps failing.
I upgraded the firmware, checked the wires and finally applied the factory reset, thinking it could be useful.
Wrong! Absolutely a bad decision
Now I can’t even print since the print fails the self-check due to the autoleveling test. The probe works in the first two or three positions and then fails to keep that position and gets the same two errors when it’s in the center.
What can I do? I can’t understand why a brand-new printer fails so fast without any information to solve it. The wiki site CR-10 SE | Creality Wiki don’t cover those errors