CR Touch once working, once not

I have problem with CR Touch/3D printer. Once I run my 3D printer my CR Touch is working normally, but when I made auto leveling and want to make rest of the plate leveling that metal probe in CR Touch don’t come out. If I turn off 3D printer and turn on again, plate settings didn’t save and CR Touch is working normally as soon as auto leveling is started again. Also CR Touch is falshing red light while working. Is that problem only with CR Touch or with 3D printer and what’s can I do with that?