CR10 smart stops randomly during print

I’ve started to have issues with my creality CR10smart lately. It randomly stops during printing, sometimes at 10% sometimes 60% or any %. some prints may fail 3 times and suddenly the fourth it will print 100%.

The weird thing is that the printer stops at a point, keeps everything at that place and keeps bed and nozzle temperature at print temperature (creating a little blob where the print head stops). I read somewhere that it might be faulty connection, but all cables look perfectly fine.

Sidenote, the progress bar on the creality screen has stopped showing the print progress since a while, but did not have any impact on the prints.

Any idea how i can fix this?

Hello Sebastien, I have just recently purchased a 2nd hand CR-10 Smart, and face exactly the same issues as you. Any large print seems to fail. Firmware for both screen and motherboard is updated. Have you found a solution for the issue, and can pass on a hint?

Thanks in advance.

Brgds Kristian

Hey Kristian , sorry for seeing this so late… yes actually I managed to solve it by updating firmware and the console software - the version that worked for me by following the exact instructions: was

Printer model: CR-10 Smart
Software version: v1.0.14
Motherboard Silk Printing: CR-FDM-V2.5.S1_100
illustrate:
The firmware optimizes the UI PID control page font size, and the version is upgraded to V1.0.14

Screen update instructions:

  1. Format the TF card on the computer, and select 4096 to allocate the size of the unit.
  2. Put dwin_set、private into the memory card.
  3. Turn off the printer and insert the memory card into the screen card slot.
  4. Restart and wait for the update.
  5. After completing the update, remove the TF card and delete the file inside.

Motherboard update:

  1. Format the TF card on the computer, and select 4096 to allocate the size of the unit.
  2. Put the firmware file “CR-10 SMARTMARLIN2.0.6V1.0.13.bin” into the memory card (this step is necessary, please note).
  3. Turn off the printer and insert the memory card into the machine card slot.
  4. Restart and wait for the update.
  5. After completing the update, take out the TF card and delete the bin file inside.