Creality Ender 3 Neo with Nebula Pad bad align bed

Hello, I installed nebula pad on my ender 3 neo and when I have to do the manual calibration of the bed it takes the center of the bed wrong. Do you have any idea what could be wrong?

The images I leave are from a reddit post but I have exactly the same problem and no one has answered yet.

Sorry for my English

Hi
is your printer the Neo or the Neo V2?
if you have the Neo there is new firmware for the Nebula pad.
NEBULA_ota_img_V1.1.0.27.img Jun 26, 2024
Which version do you have installed?
To me this looks like the software is looking for a larger print area.
I would check what you installed when you fitted the Nebula Pad and then see if better software is available for your exact model.
I will say Creality do NOT make this simple, check all firmware versions to ensure the right one is installed and dont forget the mainboard updates.
Check everything here:

Hi! Thanks for you answer.

I have Ender 3 Neo (just neo) and I installed NEBULA_ota_img_V1.1.0.27.img

Hello, good. With the original Creality firmware I couldn’t find the fault but I rooted the nebula pad and I was able to find the problem, basically there is an error in the config.cfg of the machine, the dimensions are not correct for the NEO/V2.

Now I use the nebula pad with root access, configure and calibrate the entire machine and it works perfectly.

Greetings.

Glad you got it working, well done on the workround.

1 Like

Hello, I have the exact problem as you but I am using the max neo. How did you root the pad?