Creality Ender 3v3: Making a strange noise

Hi everyone,
I am on this forum again because I had recently experience a new issue with my Creality Ender 3v3 printer. I was printing fine just a few days again and then just yesterday I heard a strange noise coming from the printer when I was getting ready to swap out the filament color. I had previously ran out of a color and went to change it but this happened instead.

The thing(s) I did to diagnose my problem was taking apart the hotend assembly to discover this.

The white round piece in this photo is where I can’t seem to get my tool to go through to unclog it. I did just replace the entire nozzle not too long ago. Probably in the last couple weeks of using it.

Thanks in advance for all your help in fixing my issue.

go to prepare then extrude and this will

tell you what to do after it will unclogg