I purchased a refurbished Creality Hi on ebay from the same company I’ve had no problems with before. It arrived late this week so I didn’t get to try things until Saturday and I’m sure I won’t hear from their support until at least Monday.
I’ve had a few problems so far such that I can’t even get to trying a test print.
(1) Filament spool holder breaks trying to go around the top bar. I printed one from the website and the same thing.
(2) While it lets me select a time zone on the screen so it is highlighted it won’t go to the next screen unless I tape “skip”.
(3) Trying to run the hardware tests during the setup it moves the z axis up but the x carriage ends up uneven so it doesn’t hit 1 of the limit switches isn’t reached and it just sounds like it is skipping something terrible so I have to turn it off asap.
(4) The x carriage is loose at the z axis. I can lift either side of the x carriage without the other moving. I looked online and watch a video about tightening some screws on the wheel carriages on both z axis. I took the top bar off, disconnected the cable and lifted the entire x carriage off the machine. The wheels ride in spring loaded supports and I didn’t see a way to adjust just the wheels. Some screws were loose on each assembly so I tightened those and reassembled with no change.
If anyone can give me ideas of what to check and what to tinker with it would be greatly appreciated. Thank you.