Hello Creality
Can you please fix CrealityPrint (v5.1.4.10249) on OSX (v15.0.1 / Sequoia) as every time the mouse is moved the screen flashes white. Rendering the software almost unusable.
See video here: IMG_0368.MOV - Google Drive
While we are at it can you also:
Thx
Jon
Not familiar with Macs but the try the latest version here…
Mac Version 5.1.6.10470 (Scroll to bottom of page for Mac OS)
If that’s not a fix it could be a mouse or video card driver issue…?
Having same problem here on:-
Creality_Print v 5.1.6.10470
MacOS Sequoia 15.1.1
Flashing white screen every time mouse is moved. This renders the entire program unusable. Tried many different resolutions and refresh rates to no avail. Creality please investigate and fix.
Also it appears that the canvas on the prepare and preview screens is larger than the screen size. The on screen 4-way control pad in top right hand corner is cut off and inaccessible. (see image)
Thanks
Thanks for the suggestion. Sadly this version didn’t fix the problem for me either. If it is a graphics card driver issue then it’s one that we MacOS users may share.
I’m using a 14’ 2021 MacBook Pro with the following CPU/GPU specs:
Chipset Model: Apple M1 Pro
Type: GPU
Bus: Built-In
Total Number of Cores: 14
Vendor: Apple (0x106b)
Metal Support: Metal 3
Display Type: Built-in Liquid Retina XDR Display
Resolution: 3024x1964 Retina
Main Display: Yes
Mirror: Off
Automatically Adjust Brightness: Yes
Connection Type: Internal
Apple Internal Keyboard / Trackpad:
Product ID: 0x0342
Vendor ID: 0x05ac (Apple Inc.)
ST Version: 3.52
MT Version: 5.34
Serial Number: FM7150705SGPDY8AT+RMN
Manufacturer: Apple Inc.
Location ID: 0x00000033
Hopefully we can find a common theme between those of us with this issue. As a new user I’ve not known any other Mac version. However, on my Windows laptop this is not an issue.
Thanks for any advice to all readers in advance.
Dean
