Creality print

The Creative Cloud app does not work without a VPN.
The Creality Print application does not open on the PC when the Internet is connected.
Adding the Ender 3W 3E printer to the Creality Cloud does not work.
The printer is connected to Wi-Fi and is displayed offline.
There is no international QR code for the printer.
The network was used from different sources
did not help.
Everything was working a week ago.