So creality just reduced the space pi x4 by £38. I pre-ordered for £189 the other day but they wouldn’t refund the difference. I had to cancel and re-order but they only did this when I threatened to report them to trading standards. Creality really is terribly bad at customer service.
The new order doesn’t list the two free spools of filament like the original order did but it is still advertised with 2 free spools. If they don’t send them I will definitely be contacting trading standards.
Screenshots taken as evidence.