Customer service / after sales non existing?

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Ok somehow I am getting 0 response on my customer support service question to receive an invoice for my administration.

Anybody got tips on how to even get in contact? Email → 0 response, Online support chat → no agents or follow-up…

Thanks :). Love the product (Ferret Pro scanner), but this is just insane and for me a No-Go for future purchases.

2

Left the chat open for a few hours and got a response! Woohooo! Took a while, but finally an invoice :smiley:

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