Cutter issue with K1 Max - CFS

My 13 year old added a CFS to his K1 Max but we have ongoing issues with the cutter. Has anyone had the issue where there is an ongoing cutter error?

I get these occasionally. I’d love to tell you how to fix it, but even after following the WIKI instructions, I get the same error. My work around it to reach in and move the cutter manually, then hit retry.

That’s what he does too. It’s incredibly frustrating.

What is the error you are getting?