Display unresponsive after printing

Flagship K Series Creality Flagship K1 & K1C
,
1

Hi all,
I’m running the latest K1 Max firmware compatible with the CFS upgrade. I am often experiencing this recurring issue:

After a print finishes, I get the usual “Print Complete” message. But when I press OK, the screen dims and becomes completely unresponsive to touch. The only way to recover is to power cycle the printer.

I’m using Creality Print as my slicer.

Has anyone else with the CFS firmware experienced this?
Is it a known bug or a hardware-related glitch?

Thanks for any insight!

Felice

2

Did you ever get this resolved? I’m having the same issue after upgrading K1C to CFS. Almost every time I print the screen is very dark and unresponsive.

3

I managed to get attention from the support team at Creality and they send me an update that seems to have sorted the display issue. I am pretty sure they will release it officially very soon.