I tried to get the early bird yesterday and had the same problems as everyone else, tried again today and it was never available, no way it sold 700 in under 5 seconds. I have several Creality printers and am looking at getting the Falcon2 60w or 40w. I don’t care much about the discount, I just wanted to order a K2. Creality has found a way to turn off their customers. I will probably be ordering a Bambu if there are any left as everyone else is doing the same. Still must decide if I should get the Falcon2 or go to another brand.
If you’re going to do a promotion don’t turn people off, Ticketmaster found that out and now has a federal action filed against them by the US attorney general.
I really like Creality and want to use their products but disasters like this that show they don’t care about their customers make it difficult.
The problems I had and everyone else had yesterday was a disaster, the system couldn’t handle it. Today didn’t get the errors everyone reported yesterday but with a refresh every 5 seconds I can’t see that I never got to a page that said it was not sold out. Don’t see comments about the same problems today so maybe it was a little better.
I will be buying a Bambu X1 and probably will try again for the K2 as I really like Creality and can use both. Just need to find space.
At least Creality has forced Bambu to go on sale. I would have bought at 40% off but not 30% I have FREQUENTLY found that almost at the time earlybird printers arrive that I can get them cheaper on Ebay.
I amin Australia and they don’t update that web properly and there was no link prior to the launch. The ads clearly said posts worldwide on the US website so I tried there. I actually got one in my basket but they would not hip to Australia. Tried the next night from the Australian site and though there was a buy button activated, pressing on it did nothing. I sell Creality printers and this does color my opinion. I know it was a lottery in a sense, but you could have a counter of sales made like they do with Flash Sales. Right now looking forward to my QIDI Q! Pro, Sovol SV08 and Anycubic K3 Combo. As I said I sell 3D printers. PS not enjoying the hassles getting the Nebula Pad to work.
On one of these events a few years ago I managed to get an item. they then messaged and said they don’t ship to UK . They did ship to UK if you paid retail price though, I now ignore these promotions
I found it on the Australia site, going of the live streams and such I’m guessing there are thousands of people mashing refresh. No web server is going to survive that, look at Ticketmaster that always crashes when tickets come out.
You just had to have luck on your side, I got one first day, mate got one the second day both in Australia.
While luck was a factor the site issues caused many people who got lucky to still not be able to order.
I refreshed right on time, got the item added to my basket, then it wouldn’t let me add my shipping info. Can’t remember exactly but got something like invalid shipping or we dont ship to US. even when refreshing the store still showed it as available.
Second day tried paying with PayPal but that wasn’t working. Possibly on PayPals side, but still ran into errors trying to checkout with card. Cart just kept crashing and eventually switched to out of stock.
Also, (and this may sound petty), but the deal of spending > A$350 earning a free gift wasn’t something I could cash in on, due to site struggles and wanting to pay before it failed. So…it’s only 1 kg of filament…but…it’s 1 kg of filament that was on offer for shopping on their site (but had to be added to the cart at the time).
Paypal throttled Creality, so even if you got a 50% to checkout you could miss out. I did TWICE! Creality didn’t let Paypal know that they’d be smashing their API for an hour. That sad part is, I did pick one up at 40% off since it was about the same price as the BL P1S combo I was going to buy instead. I’m showing a LOT of faith to Creality to give them my money for 4 months rather than getting a working printer immediately. The other faithful (or stupid depending on the outcome) is that the delivery period is significantly beyond the point where I can get a chargeback on my expenditure if they don’t deliver on their commitment.
I’m hoping for over-delivery with a 2nd generation product. Fingers crossed.
Hardly a disaster, there were 200 for sale on the first night and 10’s of 1000’s trying to get one, the fastest 200 people did get one, the only problem was the messages the system sent out, doesnt deliver to what country you were in was caused by there being no more printers to sell. Creality acknowledged that problem and not only put another 200 up at 50% off the next day but also gave away a number of Ender-3 V3SE printers to say sorry. The next day they not only sold out the 200 at 50% but also the 500 at 40%. Look at any limited item sales that happen they all sell out at record speed, try getting a ticket to a big concert 1000’s of tickets sell out with in minutes. I didn’t get one of the 50% discount ones but I kept trying and ended up getting a 40% one. It also wasn’t the first one to get the printer in their basket it was the first to complete the transaction.
I didn’t really want to comment on this topic but I can’t stand seeing these posts with accusations of fraud on the subject anymore.
My opinion: Yes, it could have gone better, but hopefully Creality has learned from their mistakes.
The only thing you can criticize Creality for is the lack of preparation of the infrastructure for the expected huge rush to get hold of a K2 at a reasonable price.
I would also say that they have sent a good signal of apology by making another 200 available at a 50% discount.
I am also one of the lucky ones who was able to buy a K2 with a 40% discount.
I hope that the K2 will be a great product and that we will have a lot of fun with the printer.
The comment on the disaster was not on the limited supply it was that they were not prepared technically for the role out. They fixed the problems and the rest of the rollout got better and better.