I have an Ender 3 S1 Pro printer and when I press the print button on the screen the heat bed moves back and the print head moves to the front left hand side of the printer (as you look at the printer) and nothing else. I have leveled the bed, check all motors are working correctly on their axis which they are. When leveling the bed and pressing the 5 circles to manually level the print head moves in the correct direction and also when I move the print head by the move axis buttons it also works correctly. I have reached out to the Creality support and all they can suggest is the X and Y axis motors and not correctly connected ever after showing them a video of it moving correctly. Can anyone help?
Hi there,
What about the “Z” seems like the limit switch is “Always ON” ?
maybe. Have you updated the firmware?
SOunds like it starts to HOME and is inhibited. Is it new out of the box ?
GL 
PJ 
HI, The Z ais works as per normal, This is proven when I did the bed leveling and the moving the printer head by the move ais buttons. It is not new out of the box and yes the firmware is the latest version.
What slicer are you using? Check the print start g-code listed in the slicer you are using.
sample start print from cura:-
“
; Ender 3 S1 Pro Start G-code
; M413 S0 ; Disable power loss recovery
G92 E0 ; Reset Extruder
; Prep surfaces before auto home for better accuracy
M140 S{material_bed_temperature_layer_0}
M104 S{material_print_temperature_layer_0}
G28 ; Home all axes
G1 Z10.0 F3000 ; Move Z Axis up little to prevent scratching of Heat Bed
G1 X0 Y0
M190 S{material_bed_temperature_layer_0}
M109 S{material_print_temperature_layer_0}
G1 X0.1 Y20 Z0.3 F5000.0 ; Move to start position
G1 X0.1 Y200.0 Z0.3 F1500.0 E15 ; Draw the first line
G1 X0.4 Y200.0 Z0.3 F5000.0 ; Move to side a little
G1 X0.4 Y20 Z0.3 F1500.0 E30 ; Draw the second line
G92 E0 ; Reset Extruder
G1 Z2.0 F3000 ; Move Z Axis up little to prevent scratching of Heat Bed
G1 X5 Y20 Z0.3 F5000.0 ; Move over to prevent blob squish
“
start print g-code for S1 pro in creality print:-
G90 ; use absolute coordinates
M83 ; extruder relative mode
M104 S150 ; set temporary nozzle temp to prevent oozing during homing
M140 S[bed_temperature_initial_layer_single] ; set final bed temp
G4 S30 ; allow partial nozzle warmup
G28 ; home all axis and restore leveling
G1 Z50 F240
G1 X2.0 Y10 F3000
M104 S[nozzle_temperature_initial_layer] ; set final nozzle temp
M190 S[bed_temperature_initial_layer_single] ; wait for bed temp to stabilize
M109 S[nozzle_temperature_initial_layer] ; wait for nozzle temp to stabilize
G1 Z0.28 F240
G92 E0
G1 X2.0 Y140 E10 F1500 ; prime the nozzle
G1 X2.3 Y140 F5000
G92 E0
G1 X2.3 Y10 E10 F1200 ; prime the nozzle
G92 E0
Bill
if you switch ON the Ender 3 S1, select Auto Home in Menu, the Bed moves to the XY-Endpoints and the Z-Axis move the Nozzle to the Bed.
Thats the 1st simple Check for your Hardware. Check all Connectors and Cables for Damage or plugged out.
Open the Bottom and check it also on the Mainboard-Connectors.
The 2nd is your G-Code, is your SD-Card readable?, possibly it is damaged and not readable. Check also your Slicer Software to make sure that it create the correct G-Code for your Machine.
3rd
Check the Extruder, if it is heating correct and the Extrudermotor pass Filament through. If the Heating don’t work your Print possibly never start.
Cheers
Elmar
Thank you all for your input. Here is an update on the problem.
I have been using Creality Slicer to transfer files to the printer via an SD card. Bill asked which slicer I was using, which got me thinking, as I have three other printers: a Bambu A1, Anycubic Kobra 3, and an Elegoo Neptune 4 Max. I have always used the manufacturer’s slicer for each printer without any problems—until I got a Creality printer.
To test this, I loaded a 20 × 20 mm primitive cube from each slicer onto an SD card and got the following results:
Creality Slicer
The print head moved to the front left of the printer (as I face it), and the heated bed moved all the way to the back, then did nothing else. There was no change to the current issue.
Bambu Slicer
The machine heated up to the correct temperatures and then commenced printing the cube. However, the centre of the print was offset to the back right (as I face the printer) instead of being in the middle. There was also one additional issue common across all slicers, which I will mention at the end.
Anycubic Slicer
The printer commenced printing straight away without allowing the machine to heat up to the required temperatures. The print head was centred, except for the common issue.
Elegoo Slicer
This worked well. The machine heated up to the required temperatures before printing and printed in the centre, except for the common issue. In hindsight, this makes sense, as the machines operate in a similar way (no auto-levelling, single filament, and the filament is loaded in the same manner).
Common issue
When printing commenced, the printer was ghost printing. I can manually extrude filament through the print head using the wheel at the top, but it will not extrude automatically during a print. I have checked all connections and everything appears to be correct; however, I am not very technically savvy when it comes to this type of troubleshooting.
Any suggestions would be appreciated.