Ender 3 v2 neo exruder not working

Hey there.
I recently discovered that the extruder of my ender 3 v2 neo is not exruding. Of course i checked some youtube videos to find out where the problem is. I first switched the x and the e axes and i found out that the extruder is now extruding. Next i opend the backplate of my printer and checked the voltage like in the ceality support videos. The voltage was fine. But then i discovered that every cable on the motherboard was glued into it with silicon or hot glue (you can see this in a attached picture). So i can’t change the cables to see if they are the problem. Now i don’t now what to do next.


Do you have any ideas? Thanks in advance, Ricardo