ender 3 v3 se flow problem

hi i have e3 v3 se with the nebula pad and i have overflow problem i tried to reduce the flow ratio and it wouldn’t changed at all (i printed at flow ratio 0.5) , and when i decreasd it more the printer extruded almost no filament. on top of that sometimes i have this problem and sometimes the printer prints well.

im using orca slicer because i have layer shift in creality print ,the layer shift is always at the same layers.

i replaced the cr touch because i thought maybe it was a first layer issue and it didnt help,

i tried to factory reset the printer and it also had no effect.

any ideas for whats the problem? i cant print anything because this problem.