Ender 3 V3 Stuck at Creality boot screen

I own a Ender 3 V3

One day printer boots up and operates normal, The next day I turn it on I am stuck at the Creality boot logo. I have tried turning it off, unplugging, waiting, plugging it back in and turning it on.

Is there anyway I can factory reset without the screen or reinstall firmware?

What is the best way to get in touch with support from Creality?

Hello, I have the same problem with my ender 3 v3 printer. Did you find a solution?