Ender 3V3 Plus wont recognise print files

Ender-3 V3 Printers Creality Ender-3 V3 Plus
1

Just purchase the Ender-3V3 Plus. It prints the samples it came with. I installed Creality Print and open many .STL files have only mangaed to get one to print. I get this message - "This model as not been supported and may fail to print. Do you want to continue adding supports before slicing?:
I send to the printer and it does nothing and I get an on screen message in the Device page "Printing has stopped. Files I printed on my Ender 6 will not print when i load the same STL file.
No idea what I can try next.

2

Just wondering if you tried a factory reset? It may just help to get things running again.

Hoe you get it sorted :+1:

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3

I tried printing stl files… nothing worked, then i realised the printer needed a gcode file. So if your slicer isnt working, maybe you arent getting a gcode. Try znother slicer maybe. Else, what happens if you add supports ? Is your file sitting on the slicers bed?

4

Thanks for your reply. I think it is the slicer as it prints all the samplefiles OK.

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5

Thanks for your reply.
It rints some files I save in Gcode but still get an error with 90%

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6

have you selected the correct printer in the slicer. If so check the Start and end print section for the selected printer. I do not know the correct settings for the ender 3 V3 printer.
Are you using a SD card to transfer the Gcode to the printer or wi-fi.