Ender 5 max printer, 3 days old.
On the screen it shows a red dot next to the firmware number, which is V1.2.0.21.
I clicked on it and it wanted to update the firmware. It did, and rebooted. When I look again at the firmware page, it shows the same version number, still with a red dot. But if I click on it, it says “Currently the latest version”.
When I try to print from my computer, the screen on the printer says: “key:2001 An unknown error occurred during printing”. It gives me the option to reboot the printer, which just results in the same things happening again. Or I can click the button to report the fault, which asks to bind to the creality cloud, which brings up a QR code that is nothing but numbers, not a web address.
After power cycling the machine, when I try to print from my computer, I get a key:2069 error now. I cannot print anything.
3 days and this thing has already broken itself.