Ender 6 issues and not available in CrealityPrint?

Hi Creality and printing friends!

I recently got an Ender 6 printer but have trouble getting it to print properly. I wanted to try Crealitys own slicing and printing software as that should be optimal for the printer and how it works. But I can not even see the Ender 6 as a printer to choose from? Why is that?

  1. Anyone else that has an Ender 6 and can recommend settings and software for it to work?
  2. Is there any firmware for it that work better? I have v 1.0.4.9 right now.
  3. One thing is that it gets thermal runaway and thermal errors. As default it always activates the fan and if you do not turn that off when starting a print, it will stop due to thermal issue. Not reaching temp in time etc. Any solution for this?