Falcon 10W reset while cutting

Hi, I’m a new owner of the Falcon 10W engraver.
I tried a couple of time to cut the eagle file that came in the TF card but, the laser reset after a short time while cutting. Never at the same place.
I’ve tried to format the card and install the latest firmware in the controller.
I can run the full G-code at 5% laser power but when I try at 100%, it reset randomly while cutting.
Is there something bad with the laser unit?