My Falcon 2 22w has been working fine for over a year. I canceled a job last week because it wasn’t properly alined and when I tried to resend the job everything moved properly and fired properly but nothing came out of the laser head but a white light. Just a framing light, no power.
I have checked my settings and can’t see anything that is off. I have tried several different jobs but nothing cuts or engraves. I installed Lightburn onto a different computer and tried cutting & engraving from it, no luck. I did a firmware update, no luck. Everything seems to be working but no power. Lens is clean, I contacted Creality but never heard from them.
Any ideas what setting might have changed or what might have occurred? I am so frustrated and am running out of ideas.