I emailed store@creality.com. The didn’t charge me for the part, it just took about 2 weeks or so to actually get someone to respond to me.
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Did you have another issue like wire catching light etc
Just in case anyone looks for these again, I found a reputable supplier and he ships fast! https://www.ebay.com/itm/205811798734?chn=ps&mkevt=1&mkcid=28&google_free_listing_action=view_item&m2mOpen=1
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