Hi I’ve just bought the A1 and been using it for a week now but the framing before cutting is very erratic many times the laser just nudges the home position a few times but doesn’t frame and then there is an intermittent beeping . Any ideas what’s happening or what I’m doing wrong?
Hi Ricky, when the beeping occurs are there any error messages appearing in Falcon Design Space, or the console tab of Lightburn?
If you have the A1 Pro with the touch panel, check the logs on there for errors too.
Also worth doing a firmware update (I know I know, stating the obvious!) and re-running any calibration tests in Falcon Design Space or Lightburn.
If all the above fails then a support ticket may be needed, let us know how you get on.
Hi thanks for your message, no error messages come up in falcon design space ( I have a falcon A1). I did have a pop up that said I had a new firmware to download and install but every time I tried it just said to me that it failed.
I managed to install the firmware manually (I think) .
I then tried the machine and it did frame the work and it did cut okay. So fingers crossed
Thanks for your advice
Ricky
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