MY SCANNER STOP TO SEND SIGNAL WHEN I SELECT HIGH QUALITY , Y TRY THIS IN A REDMI NOTE 11, AND A RYZEN 5600G 16GB RAM PC
Can you download the latest Creality Scan software CR-Scan Otter Software & Firmware Download - Creality Version 3.2.24 (does not matter that it is the Otter download page).
Then also check if there is a firmware update for the Ferret.
Try it again. It might need a few seconds when you start until the first picture shows.