After 3 months of struggling with extrusion issues, creality finally sent me a new extrusion unit, abracadabra…I was off and running smoothly for first time since christmas when I bought the printer for my kid…while knocking out a marathon of prints I have been waiting to tackle, I failed to put some glue down between one, then a smaller part popped off the plate and was dragged around while the hot top and what seems like the whole damn print head was jam packed with PLA. I watched countless videos of how to dislodge, tried a hair dryer which did near nothing, finally bought a heat gun and was making progress but it was taking forever because I wasntd to avoid over heating or damage, about 45 mins in to picking away, I dislodged a large chunk which exposed the top completely, but the wiring and areas above that abd right below the motor housing was still packed tight…I tried to get close as I could to melt some itso I could pick at it but I ended up melting the GD housing of the print head…I was getting a temp sensor error before I tried any of this, so in the groups consensus view, am I up sh*ts creek? or is the plastic housing simply cosmetic? Im beyond frustrated with this whole experience to date
Im going to reach out and see if they will help me out with a warranty…yes I melted the damn thing but how else was anyone going to remove a giant custom molded PLA tomb for the print head? Im just wondering if I am wasting my time even trying to run it without replacing the damaged parts at the bottom althought they are simply plastic exterior edges…UGGGGGHHHHHH!!!