Firmware Flash / BL Touch Auto-Home Problem

Hi all,
Relatively new to the 3D printing neighborhood, I have a couple issues that I’d like to confirm so that I’ll know whether or not my E5 Pro has gone kaput.

I have the ender 5 pro with BL Touch that will not “auto-home”, it wont flash software updates either, when I try to home it, it does move but then stops and the screen reads “STOPPED”, The BL Touch sensor doesn’t light up either, it is deployed, but it retracts when I unplug the cable from it and then deploys again when I plug the cable back into it, it also is saying “Home Z First”

Any ideas would be greatly appreciated

~Biker