Free Filament Coupon in Email that doesn't work

Did any of you get an email from Creality (marketing@creality.com) saying you won 2 rolls of Hyper PLA, and a coupon code that doesn’t work? I have no idea who to reach out to about that.

1 Like

Had the same email. I entered the giveaway around a week ago and received it on the 1st april too. When I go to checkout the filament is free with $10 shipping, however when I enter my email (as the message instructs) the site says “this promo code is not available to you right now.” and the price goes back up to 80ish dollars. Do you have the exact same issue (I’m in Aus btw)? If you find a solution, please tell me/

1 Like

Yep, same issue I’m having.

Seems very simple so you might have tried it already, but instead of entering my email and address, I might use the direct checkout option at the top. I wont be able to do it now so i’ll get back in around 9 hours.

might be an April fool’s
joke

It didn’t work. I’ve just emailed Creality support but I am aware that they are usually hopeless when it comes to it. I desperately hope that this isn’t some cruel April fools joke.

They must have fixed something, cause it finally worked for me.

1 Like

Hello fieroscotty,

Happy to see they sorted it for you. :+1:
Hope the same for the others.

Cheers.

Awesome. Hope it works when I get home :slight_smile:
EDIT: Oops only allowed 3 replies - How come you only bought one roll of filament? Was your coupon for only one or do you have to get each one separately?

I got 2 of them.