2 k1 printers not working ,changed hotends ,1 throwing up error codes all different ,currently e5oo
run out ideas creality customer support no help ,these are only 6 weeks old ,bought of amazon were apparently i had 30 days to return , vendor not replying ,
anybody advise me on my option ,prefarebly to return them ,
Hello Mr. @piggytaylor,
Welcome to the forum. Sorry you’re having all these problems…
I’m guessing you are past the the 30 day return window on Amazon ?
Who are you writing to at Creality.? CS@Creality.com
Send all receipts, videos and id info to them. They are busy I’m sure so it might be a few days for an answer.
Try addressing to @Collin here on the forum. He is very helpful for getting things done.
thank you for the info will do that