Halot Mage 8K - Error 009 Unknown File Format

Good afternoon,

I recently reformatted the USB provided with the Halot Mage 8K as it indicated the disk was full. After reformatting the Halot Mage will no longer recognize print files. I’m using the HALOT Box to slice prints and I’ve taken the step to re-install the firmware on the printer. For some reason the printer will not recognize the cxdlpv4 format, I’ve tried multiple USB keys on my mac and unable to resolve the issue at this point. Any help would be appreciated.

Devin