Having huge problem and customer support suck!

I’ve almost had it we spend a lot of money on the K2 pro and last firmware up date made it useless. It’s starts a print and stops line 2 wtf ! We depended on it to make money! Now I’m looking around for something else ! Anyone have any ideas what’s up with the new update ?

Hi @Rainbow_fyer !

Sorry that your having trouble with your K2 printer. Please tell us if the printer shows any error code while stopping the print? It is happening with the specific file or have you tried printing any other gcodes?

Best regards,

Krzysztof!