HELP FRENETICS AND RANDOM MOVEMENTS AFTER LAYER 1

For now, I’ve done the following:

This is a very strange problem. i have 3 ender 3v3 plus and i have no issue with the rest

  • I spoke with Creality and they gave me the lastest firmware

  • I calibrated

  • I’m using official printer gcodes, like Benchy

  • I never touched anything unusual on the printer

  • I checked all connections are OK

-The printer is only 4 months old

-I’m waiting for Creality engineers to respond via email.
PLS help me
ender 3 v3 plus problem video