Help with error code CF0109

hello
I have recently purchased the K2 Plus combo and set it up today. on the beginning of the first print i keep getting the error message CF0109 abnormal heat break fan! Any help would be appreciated

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Did you sort your problem? Just unboxed my K2 plus and Im getting the same CF0109 error. Any ideas would be appreciated.

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Did you ever figure it out? Mine started doing it to me tonight. Think it may be software update related

Re: CF0109, please try:
https://wiki.creality.com/en/printers-general-documents/CF0109