How do I make CP (6.2) remember my imported filaments?

Software Creality Print V5 and Beyond
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As per the title…why does Creality Print (6.2, but 6.1 did it too) forget the filament profiles I import? I can import them just fine, and it’ll be able to use them for as long as the session is alive, every time Creality Print (re)starts I need to reimport my filaments (they’re in %Appdata%\Creality\Creality Print\6.0\user\default\filament just fine but for some reason are not loaded automagically).

Also note that CP is on 6.2 now but the profile directory is still 6.0 (and also the installation is in %ProgramFiles%\Creality\Creality Print 6.1). All in all very inconsistent, but I guess building installers is not Creality’s area of expertise. Or any software, for that matter.

2 Likes
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I believe the issue is that it is tied to your Creality cloud account. Try logging out and back in. I also notice this issue when I can’t find the CFS, I will usually do this and it fixes it.

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hello，polarwolf！Has your problem been solved so far? Only text description, we can not clearly know your specific phenomenon, can you send me a specific video to show, my Email:zhanglu@creality.com, also I need your preset data!