My LiDAR cable is damaged, and I’ve tried reaching out to Creality support, but they haven’t responded. Does anyone know where I can buy this cable from?
Welcome aboard!
The response time for CS is about 24-48 hours. Post a pic of the damage, I prob can help with at least a band-aid solution.
I’m in the same boat. I either make my own cable with the 1 mm jst sh connector or order the 5 pin 50mm same direction here… https://www.aliexpress.us/item/3256804348970226.html?src=google&src=google&albch=shopping&acnt=708-803-3821&slnk=&plac=&mtctp=&albbt=Google_7_shopping&gclsrc=aw.ds&albagn=888888&ds_e_adid=&ds_e_matchtype=&ds_e_device=c&ds_e_network=x&ds_e_product_group_id=&ds_e_product_id=en3256804348970226&ds_e_product_merchant_id=428611679&ds_e_product_country=US&ds_e_product_language=en&ds_e_product_channel=online&ds_e_product_store_id=&ds_url_v=2&albcp=19108228023&albag=&isSmbAutoCall=false&needSmbHouyi=false&gad_source=1&gclid=Cj0KCQjwlIG2BhC4ARIsADBgpVQtcouOjvnge5y24J_3Dtf88rllvdhwdN5XQfugf8PcTAbsfmrRc1oaAocPEALw_wcB&aff_fcid=41939d0800da4058856e3737995520a5-1723918027172-09257-UneMJZVf&aff_fsk=UneMJZVf&aff_platform=aaf&sk=UneMJZVf&aff_trace_key=41939d0800da4058856e3737995520a5-1723918027172-09257-UneMJZVf&terminal_id=3bda165989684313b83216568df348f5&afSmartRedirect=n&gatewayAdapt=glo2usa
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At least you didn’t have to write that down! Whew!
1- I mean, there’s nothing more to say, I wrote that the LiDAR cable broke, and you’re asking me to add a photo. It’s the LiDAR cable. Just a cable. The cable that connects to the LiDAR device. Are you kidding me? 
2- When I first bought the K1 Max, it came with an extra hotend. Both of them broke within the first month, failing due to a chronic issue. I tried reaching out to Creality support in November 2023. For some reason, no one responded within 24-48 hours, and even 10 months later, I still haven’t received a response
3- A response time of 24-48 hours, huh? Hmm. Then perhaps you can explain why I haven’t received a response ‘again’ since April. I asked about the name of the LiDAR cable and where I can purchase it. The response ‘AGAIN’ never came
By the way, I googled it. I just wrote “K1 Max LiDAR cable,” and I found it in 3 seconds—quicker than replying to a message.
Making it much better I think. But I dont know the socket name. Is the socket name 5 pin 1 mm jst sh? Thank you for your answer. 
There maybe a “micro mini” prefix too. ie. micro mini sh 1.0 mm pitch 5 pin
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Hello there Spool3d has this cable listed for 5 dollars. Plus 4.65 to ship it to Ontario. waited 10 days so far regular mail, ayou might want to spend extra for special shipping ig you are in a hurry,
Good Luck
Received it today at the community mailboxes. Could have been there a couple of days.