K1C delivery delays

I ordered a K1C 3D printer on the 2024-11-30.
On the website, when ordering, the time for delivery is said to be 3 to 8 days.
42 days later (1.5 month), the order status is still “awaiting shippment” and Creality give no further information about the reason for the delay and the real estimated delivery date.
Anyone else facing the same disappointment ?
Any tip to share with the community to make Creality meet its commitment?