K1C WIFI issue

Hello there.

I have a problem with my Creality K1C printer.

1 week ago “Network” section started to display blank and I can’t connect to WIFI (WIFI router in the same room).

I updated firmware to the last version via USB drive but it doesn’t help.

Photo of printer display:

If you haven’t tried it, try and reset the printer.

Yesterday I tried to factory reset and it helped.

1 Like

I’m having the same problem, I’ve already restored the factory settings and nothing has worked.

I have been experiencing the same problem. Reset the machine, factory reset the machine. I reached out to Creality support, and after some back and forth, they want to send me a new motherboard, stating that the wifi module is probably not working.

I’m dubious. Looking into the logs, I notice that the logs show that the system has identified WIFI networks in my area, including my own WIFI network. The only sign of trouble here a line that looks like this:

$ cat display-server.log | grep ERROR
[2020/03/01-07:00:33:032308]-[ERROR]-[k1_horizontal_ui/ui_Screen_Settings.c](2374) explain the wifi data error,result count:1

I’m wondering if others with the same problem see a similar error message in their logs?