Latest Update XS3002 Error

Just downloaded the latest Update.

The printer is dead.
XS 3002 Error.
When I try to unload filament it says motors initialization failed.

I can’t be the only one but it looks like I’m the first one.

I had a very strong feeling this was going to happen!

OH GREAT. NOW I HAVE NO POWER!

Took the extruder apart to get the filament out because not even the hotend would heat! On reassembly something sparked! NOW I HAVE A COMPLETELY DEAD PRINTER!

GREAT UPDATE!

Try USB with firmware to re-roll back firmware or connect over WIIF to see what happening, that original error is basically no connection to klipper host…

Thanks Barry. I tried that, more than once. I have a ticket into Creality. There’s a chance it is the motherboard. They were quick to address the problem but communications have stalled, due to time difference I suspect.

I don’t know but I think because there was filament in the extruder the printer was locked in a loop of protocol.

Go into printer.cfg files, find [include bl_macros.cfg] (mines is line 15) and put a hash at the start of the line, save and restart.

Worked for me.

Good luck.

First of all. The printer magically powered on.
So I am now back to square one with Error XS 3002 on the printer and this Error from Klipper.AI said to delete this line and I did with no help.

I tried what you said and I get this:

Still waiting for help from Creality. Thanks for your attempts Barry.

This is how my printer.cfg looks

after adding the hash.

Ok Tom, sorry for calling you Barry.

I put a dash not a hash on the first attempt.
This is what I get with a hash:

Is the hash still there when you go back into printer.cfg.

Yes the hash is still there. However it is greyed, as I now see yours is, Is there a way to insert a whole new, supposedly good, configuration? Somehow the update caused it so I find it hard to believe I’m the only one effected.
I tried reverting to 1.1.4.4 again and back to 1.1.5.5 again, again again (insanity). Now I have an error XS 2001.

What about a factory reset? Sure wish Creality would get back to me.

I was the same as you, as soon as the update to 1.1.5.5 finished, the printer got the XS3002 error.

Try deleting the whole line then press the save & restart option.

I failed a few times, i had a space before the hash at the start of the line and i pressed the save option rather than save & restart.

Sorry i cant any further, hopefully Creality will get back to you with a fix.

Refreshing to know I’m not the only one. Thanks for your attempts.

Well, late last night I received a resolution to the nightmare known as 1.1.5.5 and its XS 3002, XS 2001 and 2336 errors.

No Creality did not get back to me with a fix and AI didn’t guide me to some magical code.

Amazon Business has agreed to take the unit back even though it is past the 30 days for returns. They are sending a replacement that I should receive in four days. I used to avoid Amazon simply based on principle and not wanting to contribute to the NWO. But Amazon has never let me down. Maybe 15 minute cities, UBI, owning nothing, eating bugs, travel restrictions, social credit scores, precrime and the like will also be likable.

Unfortunately, Creality dropped the ball on customer service and hope I never need to use their technical service in the future. I really like the K2 Pro otherwise.