New Ender 3 v3 KE not extruding

Hello there. Set up a new ender 3v3ke. Updated firmware. Benchy printed firstish layer and that was it. Looked more like webbing dragged into place more than extruded. Pulled and reloaded filament. Again same thing. Toghtened extruder…same thing. Ran extruder for 20mm…no feeding even though app showed complete. Any suggestions would be appreciated.
Adding, no clogs.

Hey there, since the filament appears to be dragged into place rather than extruded, it might be an issue with the extruder gears. They could be worn out or not gripping the filament properly. You might need to clean and grease the extruder gears