NEW K1C PRINTER STOPPED EXTRUDING

NEW K1C PRINTER STOPPED EXTRUDING

This is what happened. The printer has been working fine. Then, on one small, simple print, I noticed it said it was done, but it had only printed half of the model. So, I checked the slicer, in case I had it set up to print only to a certain layer. No, it was fine and configured to do a complete print.

Then I reprinted the model, and the printer started, but with no extrusion.

So I verified there were no clogs and even changed the hot end nozzle.

In doing that, I noticed the drive gears were not functioning. No movement or noise.

Please, please help. How do I troubleshoot and get a new print head drive if necessary?

Thanks for your help.

Regards,

Scott Gurule’

my email is sustainableengineer611@gmail.com