I received my printer yesterday. Assembling it was easy enough. However, when I try to print a project, I hit “continue” and the system immediately reboots. If I try to preheat the system reboots as well.
It will go through the leveling process, however.
I left a message yesterday and still have not received an answer. I cannot find a troubleshooting guide anywhere on your site.
I tried to do a chat with a human but “No human online” is the message. When is there a human available to chat?
Frustrating.
If I don’t get an answer soon, I will be returning the printer.
Have you checked the voltage is correct on the power supply? They default at 230V but you may be in a 115V country. The printer will run checks etc up until you need heat wherein it will reboot.
Thank you for the response.
I thought about that, but no where in the instructions does it say what I should be set to. It’s 230, I’m in the US.
I changed the setting and it seems to be working–at least when I preheat it doesn’t reboot.
Thanks again.