Hi there, my printer had an issue where it was not extruding, after a little look online saw that it could potentially be a clog and that heating the nozzle cleaner tool and putting it in the extruder would help clear it.
My tool is not firmly stuck in the top of the extruder and i am unable to remove it or push it further (trust me ive tried), a bit stuck on what to do now
Hi
If I read this correctly, you heated the tool inserted it and now it is stuck.
If that is correct all you need to do is turn the printer on and set the printer to heat the extruder to about 230, wait for it to heat up then gently extract the cleaning tool.
If however this fails then you have melted filament before the heating element and the only solution then is a complete stripdown of the hotend.
At a push you could try heating the cleaning tool near to where it enters the head and see if that helps, but that comes with other issues.
I would personally remove and stripdown the extruder head and check for any damage.