Nozzle scratching build plate

Hey, hope someone can help me. I have been using my Creality Hi for probably 3 months now and all of a sudden the other day after starting a print I noticed it was scratching the build plate like this and I quickly stopped the print. I’ve printed some other stuff but after putting the prime tower in the corner it scratched again. Any ideas or help would be appreciated.

こんにちは。

私はK2Proを利用してます。

2ケ月後に歪みプレートが原因でプレートを傷つけました。

サポートに説明し歪みプレート、プレート・ノズルが交換品で送られてきました。

I had the same problem. It was resolved by downgrade firmware to 1.1.0.38. But then I found solution by editing config on newer firmwares:

I compared configs. Problem with leveling was in gcode_macro.cfg in “[gcode_macro G29]“

Old (which works):

  SET_ADJUSTMENTS_FLAG VALUE=1

  G28 Z
  BED_MESH_CLEAR
  Z_TILT_ADJUST
  SET_PIN PIN=fan0 VALUE=127
  M109 S45
  SET_PIN PIN=fan0 VALUE=0
  ZDOWN_SWITCH ENABLE=0
  G28 Z

  SET_ADJUSTMENTS_FLAG VALUE=0

New (with bad offset):

  SET_ADJUSTMENTS_FLAG VALUE=1

  G28 Z
  BED_MESH_CLEAR
  Z_TILT_ADJUST

  SET_ADJUSTMENTS_FLAG VALUE=0

It seems to me, that problem was because of absent: ZDOWN_SWITCH ENABLE=0 and G28 Z.

All way of my research I described here: Z offset not saving - #17 by IgorA