Otter Lite USB connection fails / WIFI connection works

Hi,

I just received my Otter Lite, my system recognizes the scanner as camera, the privacy setting is on and desktop apps have access.

I can connect the scanner by WIFI, I have updated the scanner and the grip to the latest firmware by WIFI, but it requires calibration and therefore the USB connection is needed…

The scanner is conected through the USB-C connectors on the back of the mainboard.

I am running a system with the follwing config:

System Information:
CPU: AMD Ryzen 9 7900X 12-Core Processor
CPU Cores: 24
Memory: 64669MB
GPU: NVIDIA GeForce RTX 3090
GPU Memory: 24326MB
GPU Vendor: NVIDIA
OS: Windows 11 (10.0.26200) 64bit
Unity Version: 2022.3.20f1
App Version: 1.3.7
DateTime: 03.11.2025 10:37:46

Where the hack is the problem???